Policies & Legal
Last updated: August 2026
Privacy Policy
Who we are
Plumbing 4 Less is a local plumbing and heating business based in Workington, Cumbria. Brian is the data controller for any personal information collected through this website.
What information we collect
When you use our contact form, we collect your name, phone number, email address (if provided), property address (if provided), and details about the service you need.
How we use your information
We use the information you provide solely to respond to your enquiry and to carry out the plumbing or heating work you have requested. We do not sell, rent, or share your personal information with third parties for marketing purposes.
How long we keep your data
Your enquiry details are stored securely for as long as necessary to complete the work and for our own business records. We review and delete old enquiries periodically.
Your rights
You have the right to ask for a copy of any personal information we hold about you, to request corrections, or to ask us to delete it. To do so, please contact Brian using the details on our contact page.
Security
We take reasonable precautions to protect your information. All form submissions are stored securely and are only accessible by Brian through the password-protected admin panel.
Cookie Policy
What are cookies?
Cookies are small text files stored on your device when you visit a website. They are widely used to make websites work, or work more efficiently, and to provide information to the site owner.
How we use cookies
Currently, this website does not use any non-essential cookies. We do not use analytics or advertising trackers that set cookies on your device.
Third-party cookies
We may link to external sites (such as Facebook or Instagram). Those sites may set their own cookies when you visit them. We have no control over third-party cookies.
Managing cookies
Most web browsers allow you to control cookies through their settings. You can usually delete cookies or block them altogether. However, if you block cookies, some website features may not work correctly.
Terms & Conditions
Introduction
These terms apply to the use of this website and the services provided by Plumbing 4 Less. By using this website, you agree to these terms.
Our services
Plumbing 4 Less provides plumbing and heating services in Workington and the surrounding West Cumbria area. All work is carried out by Brian, a Gas Safe registered engineer.
Quotes & pricing
All quotes provided are free and without obligation. The final price will be agreed with you before any work begins. Prices may vary depending on parts and labour required.
Guarantee
We take pride in our work and guarantee it for a period of 12 months from the date of completion. This guarantee covers workmanship; manufacturer warranties apply separately to parts and appliances.
Emergency call-outs
Our emergency service is available 24/7. While we aim to respond quickly, response times may vary depending on location and workload.
Liability
Nothing in these terms limits our liability for death or personal injury caused by negligence, or for fraud. We are not responsible for indirect losses that may arise from the use of this website.
Website use
You may use this website for personal, non-commercial purposes. You must not attempt to gain unauthorised access to any part of the website or its admin systems.
Changes to these terms
We may update these terms from time to time. The latest version will always be available on this page.
Contact
If you have any questions about these terms, please contact Brian on 07891 567560.